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Chat Support removes option to email transcript

As part of a support chat session, the user had the option of emailing or printing the chat transcript to an email address.  During my last chat, I noticed the email of the chat transcript was not available.  

 

Did GO DADDY remove this option? 

1 ACCEPTED SOLUTION
Moderator
Moderator

Hi @George555,

 

Welcome to the Community!

Chat transcripts are still available to all customers before you log off of the chat. You have the option to request an email sent to you. If you are not seeing the link, please ask your chat agent to point you in the right direction. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

1 REPLY 1
Moderator
Moderator

Hi @George555,

 

Welcome to the Community!

Chat transcripts are still available to all customers before you log off of the chat. You have the option to request an email sent to you. If you are not seeing the link, please ask your chat agent to point you in the right direction. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post