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Did not receive notification about renewal. Card was charged

Why did i not receive email or sms notification. I set up both. My card was charged. This is not good. Give me back my money godaddy.

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Super User II

As this is a public forum you'll need to contact support directly with your user ID and PIN handy to investigate a billing issue.

https://www.godaddy.com/help/request-a-refund-from-godaddy-8849?

Hi. thanks for the reply. where to request? the link you gave is not working.