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Payment Trouble

Help us to solve the problem
Customer #:XXXX
I received the bill our bank for paying godaddy is 15.17$ (Time: 01:31 Sunday September 09th, 2018)
But when I check it on Order History of my account in Goddady it do not has.
And with this JCB card, I do not use to register with Goddady.
Help us to check it again if this payment is from Goddady or not by Email for me inform to my bank.
Thanks for help!


Hi @Ensado

Welcome to our forums! You will need to give our support team a call to look into this. Our billing team can be reached by dialing 480-505-8855. If calling is not an option for you, you may try our live chat. Live chat is available Monday through Friday from 5am - 6pm Arizona time on the United States - English version of our Help page (

KayJay - GoDaddy | Community Moderator
24/7 support available at