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images file disappeared

For a reason I dont know, (I almost never go to my ftp server and I am the only one who has the access code), a folder images has disappeared. I just wonder if Godaddy has a backup to restore it ?

Thank you in advance


@pjkl64, thank you for reaching out!


If you have any specific account related questions, please reach out to our support team at any of our locations!  


It is always recommended to make physical backups of your own work.  If you don't, GoDaddy offers a paid backup service that will back up your site every day, for a really convenient cost.  


Otherwise, if you have not backed up your site, and do not have paid backups, I suggest contacting our support team to see what steps can be taken to recover your content.

William Sullivan - GoDaddy | Community Moderator
24/7 support available at
P.S. - If you find my answer helpful, please feel free to give kudos.

Hi, the link for contact you posted does not work.

I am in Indonesia, not very convenient calling USA 😞

Thank you