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    tholyoak
    New
    ‎11-11-2019 09:51 AM
    ‎11-11-2019 09:51 AM

    Subdomain forwarding not working

    I have help.mydomainname.com set up to forward to sos.splashtop.com. It's been working fine for some time. This morning it doesn't resolve. I still see it in the DNS management for my domain. Is there a problem?

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    1 ACCEPTED SOLUTION
    PL281
    Super User 2020
    Super User 2020
    In response to tholyoak
    ‎11-11-2019 11:09 AM
    ‎11-11-2019 11:09 AM

    @tholyoak 

     

    Forwarding worked and the utility auto-downloaded without issue

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

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    View solution in original post

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    4 REPLIES 4
    PL281
    Super User 2020
    Super User 2020
    ‎11-11-2019 10:55 AM
    ‎11-11-2019 10:55 AM

    @tholyoak 

     

    Can you provide your actual domain so we can take a look at the DNS

     

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    Reply
    tholyoak
    New
    In response to PL281
    ‎11-11-2019 10:59 AM
    ‎11-11-2019 10:59 AM

    The forwarding that's not working is help.uuinsurance.com

     

    Thank you.

    Reply
    PL281
    Super User 2020
    Super User 2020
    In response to tholyoak
    ‎11-11-2019 11:09 AM
    ‎11-11-2019 11:09 AM

    @tholyoak 

     

    Forwarding worked and the utility auto-downloaded without issue

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post

    Reply
    tholyoak
    New
    In response to PL281
    ‎11-11-2019 11:19 AM
    ‎11-11-2019 11:19 AM

    Thanks for trying it. That's interesting because I've tried it from a couple different locations this morning and it didn't work. I just retried one of them and it still doesn't. But then I just tried a third that I'm able to log into remotely, and it works fine.

    Reply

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