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Email SMTP relays

Hello all,

For a week now i have being trying to ask for help on Godaddy India support but could n't so posting here to see if i get any help or need to move my account.

 

I have been using godaddy for 8 years, never really needed help as the emails and stuff were operating just fine. Recently i needed to add more relays to one of my email id. I know the maximum is 500 which for my one email it is. However i asked support if i can increase relays on one email ids only and they said YES. They told me to purchase more relays. I purchased 700 more relays and they said in 48 hours your relays on the particular account will 1200. 5 days have gone past and they have no clue whatsover, where the relays have gone. I am trying to reach US site for any help.

1 REPLY 1
Employee
Employee

Re: Email SMTP relays

Hello @pradeepr21!

 

Thank you for posting. If you'd like to reach US support, you'd need to call their support number. Just a reminder, the community is not the place to access GoDaddy's support team as mentioned in our Community Guidelines.  

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support