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Email alias doesn't work. Sending to the email results in a bounce back. Why?

I set up an alias email, but sending anything to it results in a bounce back.

550 Please turn on SMTP Authentication in your mail client, or login to the IMAP/POP3 server before sending your message. >>> is not permitted to relay through this server without authentication.

1 REPLY 1
Employee
Employee

Re: Email alias doesn't work. Sending to the email results in a bounce back. Why?

Hello @JoshuaLin!

 

Thank you for posting. I'm not familiar with that bounceback message. Have you tried reaching out to our support team to troubleshoot? 

 

Heather - GoDaddy | Community Moderator
24/7 support available at x.co/247support