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HELP!!! My Domain does not send mails, but by Subdomain does.

I have never been so frustrated with Go daddy ever. I have been on this issue for months with the support units, yet this issue is unresolved. I use WordPress for my site and the mailing was working fine until about two months ago. I created a test sub-domain and mailing on it works fine, both on my main domain it does not. The mx  record is properly set to mail.mydomain.com, "mydomain" being my domain.

 I am seriously considering moving to another host site and never using Godaddy ag ain.

 I have run out pf excuses to give my client.

1 REPLY 1
Community Manager
Community Manager

Re: HELP!!! My Domain does not send mails, but by Subdomain does.

Are all of the services through GoDaddy?  The hosting, domain, and email?  What did support say was causing the issue?  When you run a DNS check, does it come back without any errors?  Please provide some more specific details.  If you do, perhaps a community member will be able to provide you with some suggestions on how to proceed.  Thanks. 

 

MPC