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mattbrown
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In cpanel webmail why aren't sub-folder updating?

I have GoDaddy domain and email hosting and rarely use webmail but have needed to today.

When I logged in I've realised that cPanel Webmail doesn't update.

Inbox and sent items is up to date, but any of my sub folders haven't been updated since May18.

 

Is there an option to get email back-up provided by GoDaddy? After the fact??

I've tried help desk which didn't answer my question nor understood what I meant by sub-folder in webmail (maybe I'm using wrong terminology)

 

Thanks for any help in advance.

MAtt

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