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Message Delivery Failure

I'm emailing a contactand keep receiving a bounce back message.  They have logged my email account as "safe" within their system and it doesn't resolve the problem.  It looks like they have a Symantec email overlay within their system.  Not sure if this is causing the issue or not.  Anyone else run into this one???

Error message as follows...recipient email changed for privacy: 

 

Reason: There was an error while attempting to deliver your message with [Subject: "Test message"] to mail@xxxxxxxx. MTA p3plwbeout23-05.prod.phx3.secureserver.net received this response from the destination host IP - 67.219.250.100 - 553 , 553-SPF (Sender Policy Framework) domain authentication
553-fail. Refer to the Troubleshooting page at
553-http://www.symanteccloud.com/troubleshooting for more
553 information. (#5.7.1)

1 REPLY 1
Super User IV

@Tx390_HC 

 

What is your domain name - it seems as if you might have an SPF record that is blocking mail being sent from your server.

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