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Not a trace of my free Office 365 Email from Deluxe plan

I have bought the Deluxe Linux hosting plan with one free Office 365 mailbox, but when I go to the Email & Office dashboard - I am only sent to purchase one (again), as it does not recognize me as having an account including Office email at all.

 

Is there something I've missed to set up, or did GoDaddy "forgot" some things from the package? 

1 ACCEPTED SOLUTION

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Super User III
Super User III
Solution

Re: Not a trace of my free Office 365 Email from Deluxe plan

@a-b-two-three 

 

Did you pay for just one month or a full year - when I just tested the checkout process the Office 365 license only shows if I select 12 months -

 

If you did 12 months or more otherwise there should be a "credit" showing to setup an account.

If not you'll need to call in and speak to customer support

 

If it 



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2 REPLIES 2
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Super User III
Super User III
Solution

Re: Not a trace of my free Office 365 Email from Deluxe plan

@a-b-two-three 

 

Did you pay for just one month or a full year - when I just tested the checkout process the Office 365 license only shows if I select 12 months -

 

If you did 12 months or more otherwise there should be a "credit" showing to setup an account.

If not you'll need to call in and speak to customer support

 

If it 



I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

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Re: Not a trace of my free Office 365 Email from Deluxe plan

Thank you, customer support it is then (it's a 12-month plan).