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Wp form notification email not being received

Hi ,

 

I have been going in circles for a while. I am using Kali forms  on my website contact form.

The user is able to submit a query in the form.

The user receives the confirmation email just fine.

The admin email notification (godaddy email address) doesn't come through.

I have tried wp mail smtp plug in, it hasn't worked. (it said email sent,but nothing came through)

I have also tired changing the cpanel mx record to (mx1.domainname) and email routing setting to remote. also was a bust.

 

Any help would be greatly appreciated.

 

cant have a contact form on a website if the admin isn't able to receive the query.

1 REPLY 1
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Super User III
Super User III

Re: Wp form notification email not being received

@Go_Mummy 

What is your domain name?

Do you get other email to the GoDaddy email address?



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