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Error establishing database connection

My website is suddently down with the Database connection message. All my php info are correct. Any one has this issue before ?
2 REPLIES 2
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Super User II
Super User II

Re: Error establishing database connection

@kannastar 

 

Typically, database errors of this kind are caused by the information being incorrect in the config file for the website or there is an issue with the database servers themselves. Double check all the DB login information for your site. If that's not the cause, then calling into support will probably be your best bet.



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Re: Error establishing database connection

Unfortunately, the DB login data are all correct. I tried to call the support 3 times. After 15 minutes waiting the call stop by itself....