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How to change the Domain lock to off?

my son in law had my site created and can not get in to make changes contacted developer and no response how do i unlock

Former Employee

Greetings @mboz968,


I want to help, but I'm not clear on the lock you are referring to. The domain lock would only be unlocked to move (transfer) the domain.


You may want to contact Support about "delegation" -  that is, giving someone partial authority over things in your account.


Otherwise, I don't know why your overall account might be locked if that is the concern. 24/7 Support can help identify any issue there.

I hope that helps,

Thomas D. - GoDaddy | Community Moderator
24/7 support available at