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Website keeps going down.

One of the wordpress website I manage on a godaddy wordpress managed hosting keeps going down at randomly, and comes back up again itself. I have been pulling my hair, and spending countless hours on godaddy support trying to figure out why.

 

Here is the address to the website.

 

https://mehrbanali.com/

 

Following is the error I get. Please help.

 

go-daddy-error.PNG

 

 

6 REPLIES 6

Re: Website keeps going down.

Also getting the following error.go-daddy-error.PNG

New

Re: Website keeps going down.

Incredibly Frustrating. First reported this was an intermittent problem to be told there isn't a problem. Today site goes down completely and first thing I am told is it could be my end. Eventually they agree it is a problem and say it will be fixed soon (about 3 hours ago now), finally see my backend is live and site is up but only the front page and every other one is a 404 with the same message you are getting.

Re: Website keeps going down.

Oh my gosh! I am going through the same thing. They say they "fixed" it and then send me emails that it is my problem. So frustrating!

New

Re: Website keeps going down.

So frustrating. They promised me an e-mail once my site was live (talking about you Frederick R), that was Friday, now Monday and never even got that basic courtesy. Also he told me I wasn't able to change servers unless I purchased a new plan even though they finally admitted the problem was with their server. To top it off I have just checked and they have actually moved me from a US to European server without either informing me or asking if that is what I want to do, which for the record I want to be on a US server as that is where the bulk of my visits come from. Looks like I will be wasting another couple of hours on their chat again...

Re: Website keeps going down.

If  you keep refreshing the page when the website is down, the following error will come up, showing you "Error establishing a database connection" This means the website crashed, and it was restarted and you have refreshed the page in midst of the restart.

 

I called godaddy support immediately. the representative said it was a browser issue.

 

Even I know that this can not possibly be a browser issue.

 

db-error.PNG

Re: Website keeps going down.

This issue is still not resolved. The website went down a moment ago, and came back up itself in 20 minutes.