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WordPress Manage Hosting, no permission to remove files through FTP



I have just purchased WordPress Manage Hosting, and tried to delete pre installed WordPress through FTP (Because i already had complete website on my localhost)


But most of the files did not deleted due to permissions.


Its really annoying, Why i don't have permissions to delete files from my own Sub-directory?


Now pre installed WordPress is also broken and when i am trying to upload my existing localhost site, it is also not uploading due to zip file cannot extract.


Also i purchased Basic package but now i see that there is no SSH access in it, i must want SSH


Is there any way to upgrade my package to Deluxe? or even some other web hosting with cPanel?


Please guide me on this ASAP as i need to upload my site  



Super User I

Managed WordPress is for those who don't want to worry about managing the WordPress installation.  You can cancel the plan and contact support for a credit, then purchase cPanel hosting if you want more control over management.