I am trying to connect to my main cPanel account using FileZilla. I downloaded and imported the XML file, then switched the domain name to the IP address, something I had to do with other accounts. FileZilla responds with the following:
Status: Connecting to [IP address]:21...
Response: fzSftp started, protocol_version=9
Command: open "[cPanel @ccount]@[IP address]" 21
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
I'm never asked for a password.
Any idea what's going on?
As user-friendly as cPanel's file manager is, I'd much rather use FileZilla.