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sFTP connection to cPanel/FileZilla

I am trying to connect to my main cPanel account using FileZilla. I downloaded and imported the XML file, then switched the domain name to the IP address, something I had to do with other accounts. FileZilla responds with the following:

  1. Status: Connecting to [IP address]:21...
  2. Response: fzSftp started, protocol_version=9
  3. Command: open "[cPanel @ccount]@[IP address]" 21
  4. Error: Connection timed out after 20 seconds of inactivity
  5. Error: Could not connect to server

I'm never asked for a password.

Any idea what's going on?

As user-friendly as cPanel's file manager is, I'd much rather use FileZilla.

1 ACCEPTED SOLUTION
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Typo. Item 3 should read: Command: open "[cPanel account]@[IP address]" 21

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1 REPLY 1
New

Typo. Item 3 should read: Command: open "[cPanel account]@[IP address]" 21

View solution in original post