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Workspace Email Help

Add my email to Mail on iPhone or iPad


Step 4 of the Set up my Workspace Email account series.

Add your Workspace Email account to Mail on your iOS device. Then you can send and receive business emails from your iPhone or iPad.

Watch a short video of this task farther down the page.

  1. Open your iPhone or iPad's Settings.
  2. Tap Mail > Accounts. (Depending on your iOS version, you might need to tap Passwords & Accounts.)
    In Mail, tap Accounts
  3. Tap Add Account.
    In Mail, tap Accounts
  4. Select the Other account type.
    Tap Other
  5. Tap Add Mail Account.
    Tap Add Mail Account
  6. Enter your account details, and tap Next.
    Enter account details and tap next
  7. Tap IMAP.
  8. Under New Account, in the Incoming Mail Server section, enter:
    • Host name as imap.secureserver.net
    • Your Workspace Email User Name and Password
  9. In the Outgoing Mail Server section, enter:
    • Host name as smtpout.secureserver.net
    • Your Workspace Email User Name and Password
  10. Tap Next. Your Mail app will discover your account settings and load your email.
  11. Exit the Settings app and tap Mail to open the app.

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Troubleshooting

If Mail can't discover your email account, tap Wi-Fi and turn off the toggle, then follow the steps again. When you're done, turn your Wi-Fi back on.
Tap WiFi and tap the toggle to turn it off.
If Mail still has issues loading your account, see our troubleshooting article or contact customer support.

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