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Professional Email Help

Add my Professional Email to Thunderbird


Step 5 of the Set up my Professional Email series.

Add your Professional Email account to Thunderbird for Mac or Windows PC. Then you can send and receive business emails from your computer.

  1. Open Thunderbird.
    • If you're a new user: The email setup page will open automatically.
    • If you're an existing user: In the upper-right corner, select the select the menu menu. Select Account Settings > Account Actions > Add Mail Account.
  2. Enter your full name, Email address and Password, and then select Continue.
    Enter name, email address and password
  3. Select IMAP, and then select Done. (Or, you can configure your email using POP3.)
    Select IMAP and click done

Troubleshooting

If Thunderbird can't find your email account, select Manual config. Review your server and port settings:

  • Hostname: imap.secureserver.net
  • Port 993 (SSL/TLS)
  • Connection security: SSL/TLS
  • Authentication method Normal Password
  • Hostname: smtpout.secureserver.net
  • Port: 465 or 587
  • Connection security: SSL/TLS
  • Authentication method Normal Password

Edit your server hostnames and ports