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Microsoft 365 from GoDaddy Help

Outlook: Errors when opening

If you are having trouble opening Outlook while using Microsoft 365 from GoDaddy, find your specific error to fix it.

If Do this
You see the error: The action cannot be completed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action. Try these Outlook troubleshooting steps.
You see the error: An encrypted connection to the server could not be established... Clear your Windows Credential Manager.
You see the error: Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The operation failed. Check out this solution from Microsoft.

If you're not seeing one of the error messages above, test Outlook for connectivity issues.

More info


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