GoDaddy takes internet safety seriously. Learn about different types of abuse, and how to report them, below.
Types of Abuse
|Name||Description||Information needed to report|
|Phishing||A site pretending to be another site with the intention of stealing login/personal identification information.||Full domain path.
Note: The website must be live and contain a login area.
|Malware||A site that participates in malware or virus distribution, or URLs to download. You can also report sites that promote, encourage, or engage in computer or network hacking and cracking.||Full domain path.
|Network abuse||A site performing network attacks such as brute force or denial of service.||Offending IP address and a small example of the log.
|Spam||Unsolicited email, texts or SMS messages. Wire transfer fraud, etc.||Copy of the original email in .eml format, or originating sender and content of SMS spam.|
|Copyright complaints||A website hosted on GoDaddy products is using copyrighted material without your permission.||Full domain path.
|Trademark complaints||A website hosted on GoDaddy products is using a trademarked item without your permission.||Full domain path.
|Domain disputes||Please see ICANN's Uniform Domain-Name Dispute-Resolution Policy.|
|Account changes||Read this guide for additional information||Full domain path.
|Invalid WHOIS||You suspect a domain has been registered with fake information.||Domain name.
Note: If your information has been used for the invalid registration, please let us know.
|Content complaints||Disturbing imagery, violence, etc.
Questionable pharmacy content on a website.
Content that displays personal information such as a social security number or credit card number.
Fake technical support sites not phishing login information.
|Full domain path.
|Child abuse||Material found on a website that promotes, encourages, or engages in child exploitation or abuse of children.||Full domain path.
How to report abuse
There are a couple of ways to report abuse to GoDaddy. Please be aware that we address a large volume of complaints and may respond to you only if we need further information or clarification.
- You can use our abuse report form to make sure we have all the necessary information, and that it goes to the right department.
- You can email us at one of the addresses listed below. If you prefer to email us:
- Send us only one report per domain.
- Do not alter the URL in any way.
Email addresses for reporting abuse
Phishing - firstname.lastname@example.org
Suspicious domain - email@example.com
Malware - firstname.lastname@example.org
Network abuse - email@example.com
Spam - firstname.lastname@example.org
Copyright complaints - email@example.com
Trademark complaints - firstname.lastname@example.org
Account changes - email@example.com
Invalid WHOIS - firstname.lastname@example.org
Content complaints - email@example.com
Child abuse - firstname.lastname@example.org
Note: If you represent a company that handles abuse reporting on behalf of clients contact the Digital Crimes Unit (email@example.com) for access to and support for the Abuse Reporting API. Please do not send abuse reports to this email.