Statement of Support – SSL Certificates
Please review the full Statement of Support to learn more about available support for additional products and services.
Supported:
- Purchasing or renewing SSL Certificates
- Explaining SSL certificates features and benefits
- Installing your GoDaddy SSL on GoDaddy shared hosting for primary domains (not including command line or Tomcat SSL installations)
- Providing Resources/Explaining installation of a GoDaddy SSL Certificate on GoDaddy shared hosting for add-on domains1
- Validating your SSL certificate
- Resending SSL validation emails
- Resolving common name conflicts
- Diagnosing SSL web browser errors
- Explaining how to modify your zone file for secure sites
Not Supported:
- Exporting SSL certificates to be used on multiple servers
- Installing an GoDaddy SSL certificate on third-party servers1
- Installing a GoDaddy SSL Certificate on GoDaddy shared hosting for add-on domains1
- Installing third-party SSL certificates
- Generating a CSR on third-party servers1
- Generating a CSR on virtual and dedicated servers1
- Training about HTML, PHP, or JavaScript
- There's an Expert Service for that.