Statement of Support – SSL Certificates

Please review the full Statement of Support to learn more about available support for additional products and services.

Supported:

• Purchasing or renewing SSL Certificates
• Explaining SSL certificates features and benefits
• Installing your GoDaddy SSL on GoDaddy shared hosting for primary domains (not including command line or Tomcat SSL installations)
• Providing Resources/Explaining installation of a GoDaddy SSL Certificate on GoDaddy shared hosting for add-on domains¹
• Validating your SSL certificate
• Resending SSL validation emails
• Resolving common name conflicts
• Diagnosing SSL web browser errors
• Explaining how to modify your zone file for secure sites

Not Supported:

• Exporting SSL certificates to be used on multiple servers
• Installing an GoDaddy SSL certificate on third-party servers¹
• Installing a GoDaddy SSL Certificate on GoDaddy shared hosting for add-on domains¹
• Installing third-party SSL certificates
• Generating a CSR on third-party servers¹
• Generating a CSR on virtual and dedicated servers¹
• Training about HTML, PHP, or JavaScript